Are you looking for a veterinary team that values collaboration, mentorship, and a positive work-life balance? A welcoming small-animal practice in Sacramento is seeking an experienced Customer Service Representative to join their close-knit and supportive team.
This one-doctor general practice may be small in size, but it offers a progressive, team-oriented environment where learning, growth, and compassionate patient care are always a priority. The hospital is dedicated to preventive medicine, low-stress handling, excellent client communication, and creating a workplace where every team member feels supported and encouraged to grow professionally.
🩺 What You’ll Do
As a vital member of the client service team, you’ll help create a warm and seamless experience for clients and patients alike. Responsibilities include:
- Managing multiple phone lines efficiently and professionally
- Scheduling appointments and coordinating daily client communication
- Assisting clients with wellness plans and mobile app support
- Communicating with clients via text messaging platforms
- Greeting clients and pets with warmth and professionalism
- Supporting prescription pick-ups and food purchases
- Helping maintain a welcoming, organized, and positive hospital environment
🐶 What We’re Looking For
The ideal candidate is:
- Experienced in veterinary client service or medical reception
- Friendly, detail-oriented, and highly organized
- Self-motivated with excellent communication skills
- Comfortable multitasking in a fast-paced environment
- Passionate about teamwork, learning, and exceptional client care
This is an excellent opportunity for someone who enjoys working in a collaborative setting where mentorship and continued education are encouraged. Team members are supported through ongoing learning opportunities, and leadership enjoys helping employees advance and build new skills.
✨ Why You’ll Love This Opportunity
- Supportive and encouraging team culture
- Strong focus on work-life balance
- Opportunities for continued learning and professional growth
- Mentorship and hands-on learning environment
- Monday–Friday schedule — enjoy your weekends off!
💰 Compensation & Benefits
Compensation:
Starting at $18–$19/hour, depending on experience
Benefits Include:
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Paid vacation and sick time
- Generous employee pet care discounts
- Professional development and continuing education support
If you’re excited to join a friendly, collaborative veterinary team that truly values its employees and clients, we’d love to hear from you!
